Smart Restroom
Smart Restroom
Environment, occupancy, consumables and facility status become visible, with traceable cleaning and exception handling.
Who we supply
- Restroom equipment makers
- Municipal project integrators
The problem
Where this kind of site breaks down
Occupancy, odour, footfall, consumables, ventilation and cleaning status are fragmented, so experience and efficiency compete.
What we do
Upgrades restrooms from isolated monitoring to visible status, deliverable alarms, dispatchable staff and reviewable outcomes.
Modules
Modules typically included
Actual scope follows the assets, point count and operations process. The following is a common combination.
Occupancy sensing and guidance displays
Air quality and odour monitoring
Footfall and consumables monitoring
Ventilation and deodorising interlocks
Cleaning inspection and dispatch
Equipment alarms and statistical reports
"Zhuozhen Yunjing" is Tongwei's legacy brand and case asset in smart restrooms, now presented within the smart restroom scene.
Case studies
Projects in this scenario
Customer names and project data are not published without written authorisation. The following describes scenario type and project characteristics.
Municipal restrooms
Star-rated public restrooms in Tianhe, Guangzhou
Tianhe's restrooms are busy, so odour, wet floors and finding a free stall depend on cleaners watching. Sound-activated lights can go out while a stall is still occupied; missed flushes and unwashed floors mean complaints arrive before detection.
- Flush, zoned floor wash and drying start when the user leaves; odour and standing water no longer wait for a cleaner
- Lights stay on for an occupant and stay off when the room is empty and bright enough — a better fit than sound-activated lighting
- People see free stalls and air conditions at the door; the same rules copy across all eight restrooms
Transport hub
Smart restrooms at Guangzhou Baiyun Airport terminal
Baiyun Airport's terminal traffic is concentrated, so toilet paper and hand soap run out before stalls do. Cleaners refill on a fixed route, remaining stock is invisible, and passenger complaints arrive first.
- Low paper and low soap are visible before a passenger complains
- Free stalls and emergency calls stay online, so finding a stall or getting help does not depend on word of mouth
- Refills follow consumption and alarms, so long terminal routes are not only a fixed loop
Scenic area / park
Smart restrooms at Xiezhou Guandi Temple, Yuncheng, Shanxi
Restrooms at Xiezhou Guandi Temple sit along the visitor route, and holiday traffic arrives all at once. Cleaners learn a room is full or smelly only by walking there, and visitors learn there is no free stall only at the door.
- Visitors are not turned around at a full door; nearby free stalls are visible on a phone
- Odour, footfall and help calls reach cleaners first, so long routes do not visit every restroom
- Both phases share one platform for occupancy, air and ratings
Public venue
Smart restrooms at Guangdong Science Center
Traffic through the galleries, cinemas and public areas at Guangdong Science Center is uneven. Study seasons and holidays can reach tens of thousands of visitors in a day, and restrooms sit on several floors. Cleaners learn a room is full or smelly only at the door.
- Visitors are not turned around only at a full door; the entrance screen and stall indicators show free stalls
- Odour and footfall reach cleaners first, so they do not walk every restroom across floors
- The restrooms at Guangdong Science Center share one platform for occupancy, odour and footfall
Expressway service area
Smart restroom operations across expressway service areas for Guangdong Communications Investment
Guangdong Communications Investment's service areas sit far apart along the expressway, and holiday traffic arrives at once. One site has many stalls; cleaners learn it is full only at the door. Headquarters needs occupancy, odour, footfall and water across several sites, without posting someone at each.
- Drivers see free stalls on the guide screen before walking in, instead of finding a full restroom inside the building
- Odour, footfall and water level reach duty staff first, so holidays do not depend only on walking the site
- Five Guangdong Communications Investment service areas share one platform for occupancy and water, so headquarters does not ask site by site
Healthcare
A provincial-capital central hospital (confidential)
At this central hospital, peak-hour stall vacancy is unclear, and cleaners learn a room is busy only at the door. Corridor no-smoking rules depend on patrols, cleaning attendance is unrecorded, and facilities staff need restrooms, smoking alerts and cleaning on one screen.
- Occupancy is visible outside the stall, so peak-hour visitors are less often turned around at a full door
- Corridor smoking leaves an alarm by floor, instead of relying only on patrols
- Cleaner check-ins sit with restroom footfall and odour, so facilities staff can compare attendance with conditions on site
Products involved